Chat Widget

Overview

The chat widget lives under Settings → Widget (/{locale}/settings/widget). It lets shoppers start a conversation from your storefront or website.

Typical setup

1. Open Settings → Widget
2. Configure appearance and behavior for your store
3. Publish / embed as instructed on that page (storefront stores often load it automatically when enabled)

Notes

• Widget traffic still lands in your Inbox once messaging channels are connected
• Branding follows Store Setup logo / colors where applicable