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Integrations

WhatsApp Business

Connect WhatsApp Business via Meta Embedded Signup.

Overview

Integrations → WhatsApp Business connects your WABA phone number with OrderInChat using Meta Embedded Signup.

Steps

  1. Open WhatsApp Business integration in the app
  2. Complete Meta Embedded Signup (Business + WABA + phone)
  3. Confirm the number shows as connected (phone ID / display number)
  4. Test a message into Inbox → WhatsApp

Notes

  • Owner WhatsApp on Store Setup → Contact is not the Business API number
  • Catalog sync is separate — see Meta Catalog
  • Token / subscription issues are repaired from the integration status UI when available

Need more help?

Chat with the Help assistant about OrderInChat, or open a support ticket if you are the plan owner with an active subscription.